Frequently asked questions
Find helpful information about our curated rental property collection, check-in details, and stay guidelines in Galway.
- Best available rate
- No booking fees
- Secure online payment
- Direct commnunication with your host
You can check live availability using your dates and guest count directly on the home page of our site.
Check-in is from 3:00 PM onwards. Check-out is by 11:00 AM on the day of departure.
Early check-ins or late check-outs cannot be guaranteed and are subject to availability. Please contact us the day before your checking-in or check-out, and we will do our very best to accommodate your request.
All of our apartments are self check-in and you will be able to access your door code on the day of arrival from 3pm. If you are arriving late we ask that you check in quietly out of respect for other residents/guests.
You will be provided with self check-in instructions 3 days prior to arrival, please make sure you read them carefully before arriving to ensure a smooth check-in.
Most of our apartments have smart locks, the code for which will be visible in your check in instructions from 3pm on the day of arrival.
All apartments are self-catering and there is no on-site reception. If you require assistance, please contact us on +44-7957348135.
Each property page features specific house rules to ensure a comfortable stay.
– No smoking or vaping in the apartment or common areas.
– No parties or loud disturbances of any type permitted.
– Quiet hours from 22:00 to 08:00 hours
– No pets allowed
Yes, complimentary high-speed wifi is available in all apartments.
Yes, all apartments are equipped with a washer-dryer
Yes, professionally laundered towels and bed linen are provided for your stay.
Yes, all apartments are equipped with a full kitchen including fridge, oven, stove, microwave, kettle, and basic cookware.
No, air conditioning is not provided. However, fans are available upon request.
Mid-stay cleaning is not included with your stay, but can be arranged for fee.
All apartments are equipped with an espresso coffee machine which takes ESE compatible pods and ground barista style coffee.
All of our apartments have parking except for Eyre Street and Loyola Place (where there is off-street and paid parking available).
Please park in the space that corresponds to your apartment number only.
In some locations there is also visitor parking which can be used to park an additional car, on first come first serve basis.
We do not provide luggage storage. Luggage storage is available at the Galway train/bus station, or this company provides luggage storage locally.
Pets are not allowed in our apartments
Smoking or vaping is not permitted in our apartments
If you require an invoice, please provide your preferred email address and we will forward it to you after your stay.
Yes, we use Stripe payment integration for safe and seamless transactions.
All of our superior rental accommodations are situated in the heart of Galway.